4dyes3 Official Document

4dyes3 Privacy Policy – Malaysia Personal Data Protection

At 4dyes3, your privacy is not something we take lightly. It is a responsibility we carry seriously every day. This Privacy Policy sets out clearly and transparently how 4dyes3 collects, uses, stores, and protects your personal information as a member of our platform — all in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Please read this document carefully before using the platform 4dyes3.

256-Bit SSL
PDPA
Full PDPA 2010 Compliance
0
Member Data Sales
24/7
Security Monitoring

Introduction to the 4dyes3 Privacy Policy

When you register an account, make a deposit via Touch 'n Go eWallet or DuitNow, play your favourite slots, or simply browse the platform 4dyes3, you entrust us with a significant amount of valuable personal information. That trust is something we do not take for granted.

This Privacy Policy is written specifically for Malaysian users — in plain, straightforward language, free from confusing legal jargon. We want you to have a clear understanding of what happens to your data: what information we collect, why we need it, who can access it, how long it is retained, and what rights you have over it.

4dyes3 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We uphold all seven core PDPA principles: the General Principle, Notice & Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle. Compliance is not merely a legal obligation for us — it reflects our core values: respecting the privacy of every individual who places their trust in 4dyes3.

This Privacy Policy was last updated in January 2026. 4dyes3 reserves the right to update this policy from time to time to reflect changes in our business practices or applicable legislation. Members will be notified of any material changes via email or in-platform notifications. We recommend reviewing this page periodically.

Note: By registering for or using the 4dyes3, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us at [email protected] for further assistance.

4dyes3's Six Core Privacy Commitments

The principles that guide how 4dyes3 manage the personal data of each of our Malaysian members.

Highest-Level Encryption

All data transmitted between your device and the 4dyes3 protected with 256-bit SSL/TLS encryption — the same security technology used by major Malaysian banks such as Maybank and CIMB. No one can intercept or read your information while it is in transit.

PDPA 2010 Compliance

4dyes3 is fully compliant with the Malaysia Personal Data Protection Act 2010 (PDPA). All data processing is carried out in accordance with the seven PDPA principles. We have appointed an internal Data Protection Officer responsible for ensuring ongoing compliance with applicable Malaysian legislation.

No Data Selling

4dyes3 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for purposes you have explicitly consented to or as stated in this Privacy Policy.

Full Control in Your Hands

You have the full right to access, correct, or request the deletion of your personal data from 4dyes3 at any time. Requests can be submitted through your account settings or by contacting our support team directly. We will respond within 14 business days.

Restricted & Controlled Access

Member personal data 4dyes3 is accessible only by authorised staff with a legitimate business need who have undergone data protection training. All access is logged and monitored automatically. Internal breaches are addressed with immediate disciplinary action.

Periodic Security Audits

4dyes3 conducts regular independent security audits by accredited third-party cybersecurity firms. Penetration testing and vulnerability assessments are carried out no less than once every six months to ensure no unknown system vulnerabilities exist.

1. Personal Data We Collect

4dyes3 only collects personal data that is strictly necessary to provide our services to you. The principle of "minimum collection" is central to our approach to privacy. The following are the categories of data we collect:

Identity & Contact Data:

Full name (as per MyKad) Date of birth Malaysian phone number Email address State of residence

Financial & Transaction Data:

Bank name or e-wallet provider Account number (last digits only) Deposit & withdrawal history Account balance in MYR

Technical & Usage Data:

IP Address Device type & operating system Web browser used Activity logs & login timestamps Gaming history

4dyes3 never stores your full MyKad number, full passport number, or credit/debit card details in our systems. This sensitive information is used solely for one-time verification and is not retained permanently.

2. How 4dyes3 Collects Your Data

4dyes3 collects your personal data through several transparent and clearly defined channels:

  • Registration Form: Basic details such as your name, phone number, and date of birth are collected when you register a new account at 4dyes3
  • Transaction Processing: Payment method data (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks) is collected when you make a deposit or withdrawal
  • Platform Usage: Technical data and game history are collected automatically when you use our platform
  • Support Communications: Records of conversations with our support team are retained for quality assurance and compliance purposes
  • Cookies & Tracking Technologies: Technical data is collected via cookies and similar technologies when you browse the 4dyes3

We do not collect data from third-party sources without your knowledge. All data collection is based on consent you have voluntarily provided through your use of the platform 4dyes3.

3. How We Use Your Personal Data

4dyes3 use your personal data solely for legitimate, clearly stated purposes. We will not use your data for any other purpose without obtaining your consent first. The primary purposes are as follows:

  • Account Management: Creating, managing, and processing your member account at 4dyes3
  • Identity Verification: Verifying age eligibility (18 and above) and preventing duplicate account registrations
  • Transaction Processing: Processing deposits and withdrawals in MYR securely and efficiently
  • Platform Security: Detecting and preventing fraud, money laundering, and other illegal activities
  • Customer Service: Providing effective support and resolving your complaints
  • Marketing (with consent): Sending relevant promotional information and bonus offers — only if you have opted in to receive them
  • Legal Compliance: Fulfilling applicable Malaysian legal and regulatory obligations
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need responsible gaming assistance

If 4dyes3 intends to use your data for any new purpose not listed above, we will notify you in advance and obtain your explicit consent before any new processing takes place.

4. Sharing Data with Third Parties

4dyes3 firmly upholds the principle that members' personal data belongs to the members themselves. We do not sell, rent, or disclose your data to external parties for commercial purposes. However, there are limited circumstances in which data sharing may occur:

  • Payment Service Providers: Required transaction information is shared with payment providers (such as FPX processors, Touch 'n Go eWallet, and GrabPay) solely for the purpose of processing your financial transactions
  • Game Developers: Minimum technical data required to ensure games function correctly is shared with registered game developers such as Play'n GO and Playtech
  • Legal Requirements: 4dyes3 may be required to disclose your data to competent Malaysian authorities (police, courts, Bank Negara Malaysia) when mandated by law or a valid court order
  • Fraud Prevention: Minimal information may be shared with recognised fraud prevention agencies to protect all users on the platform

All third parties we engage are bound by strict confidentiality agreements and are required to process data to the same high data protection standards as 4dyes3. We do not grant data access to advertisers or third-party marketing companies without your explicit consent.

5. Data Retention & Security Measures

Member personal data 4dyes3 stored on secure servers with multi-layered protection. The technical and organisational security measures we employ include:

  • Data encryption in transit (SSL/TLS 256-bit) and at rest (AES-256)
  • Role-based access control — only staff who need it can access specific data
  • Two-factor authentication (2FA) for all administrative access to internal systems
  • Advanced firewalls, intrusion detection systems (IDS), and 24/7 monitoring
  • Periodic data backups to geographically separate locations
  • Independent security audits at least twice a year
  • Mandatory data protection training for all staff 4dyes3

With regard to retention periods, 4dyes3 retains personal data only for as long as necessary to fulfil the stated purpose or meet legal obligations. Data for active accounts is kept for the duration that your account remains active. Upon account closure, transaction records are retained for seven (7) years in accordance with Malaysian financial regulations, after which they are securely deleted.

In the event of a data security breach that materially affects your personal data, 4dyes3 will notify you within 72 hours of becoming aware of the incident, in accordance with international data protection best practices.

6. Cookies & Tracking Technologies

4dyes3 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform. We use three types of cookies:

  • Essential Cookies: Required for core platform functionality — such as keeping your login session active while you play. Without these cookies, the platform cannot function. These cookies cannot be disabled.
  • Performance & Analytics Cookies: Helping us understand how members interact with the platform — which pages are visited most, time spent, and any errors that may occur. This data is used to improve the user experience at 4dyes3.
  • Preference Cookies: Saving your preferences — such as language, display size, and favourite game settings — so you don't have to reconfigure them every time you log in to 4dyes3.

You may manage or delete cookies at any time through your web browser settings. However, disabling certain cookies may affect the functionality of the platform 4dyes3. We do not use third-party cookies for advertising purposes.

7. Your Rights as a 4dyes3 User

As a member 4dyes3 whose data is processed by us, you hold the following rights under Malaysia's PDPA 2010. We respect and facilitate the exercise of all these rights:

Right of Access Request a copy of the personal data we hold about you. We will provide a full report within 14 business days.
Right to Rectification Request correction of any inaccurate or outdated data we hold about you.
Right to Erasure Request deletion of your data when it is no longer required, subject to applicable record-keeping obligations under the law.
Right to Object Object to the processing of your data for direct marketing purposes at any time — we will stop immediately.
Right to Withdraw Consent Withdraw your consent for any processing that relies on your voluntary consent.

To exercise any of the above rights, please contact our Data Protection Officer 4dyes3 at [email protected], clearly stating the right you wish to exercise and your account details. We will respond within 14 business days and will not charge any fee for reasonable requests.

8. Protection of Minors

Platform 4dyes3 is strictly limited to individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under 18 years of age.

During the registration process, 4dyes3 conducts age verification based on the date of birth provided. We reserve the right to request additional age verification documents at any time if there is reasonable doubt about a member's actual age. Accounts unable to verify that the holder is 18 or above will be suspended immediately.

If you become aware that a minor is using the platform 4dyes3, please report it to us immediately at [email protected]. We will investigate and take appropriate action without delay. If we determine that we have inadvertently collected data from underage individuals, we will delete that information immediately.

9. International Data Transfers

In the course of its operations, 4dyes3 may need to transfer your personal data to servers located outside Malaysia — primarily for the processing of games developed by international software providers.

Any transfer of data outside Malaysia is only carried out where the recipient country has a comparable or higher level of data protection than Malaysia, or where appropriate contractual measures have been put in place to ensure your data remains protected in accordance with PDPA 2010 standards.

By using the platform 4dyes3, you agree to this necessary data transfer — with the understanding that we ensure adequate protections are in place before any transfer takes place. If you have specific questions about international data transfers, please contact us.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how 4dyes3 manages your personal data, we strongly encourage you to reach out to us directly. We take all privacy-related feedback seriously.

  • Email: [email protected] (Data Protection Officer)
  • Live Chat: Available 24/7 directly within the platform 4dyes3
  • Response Time: We are committed to responding within 14 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the authorised supervisory body under PDPA 2010. 4dyes3 will cooperate fully with any investigation conducted by the JPDP.

4dyes3's Privacy Commitment
PDPA 2010 Compliance100%
Active Data Encryption256-Bit SSL
Sale of Data to Third Parties0%
Privacy Complaint Response Time≤14 Days

Related Documents

Secure Payment Methods
Touch 'n Go DuitNow GrabPay Boost ShopeePay FPX Maybank2u CIMB Clicks

FAQs – 4dyes3 Privacy Policy

Answers to the most frequently asked questions about personal data protection at 4dyes3.

No, absolutely not. 4dyes3 has never and will never sell, rent, trade, or disclose your personal data to advertisers, marketing companies, or any third party for commercial purposes without your explicit consent. Your data is used solely for the purposes stated in this Privacy Policy — to manage your account, process transactions, provide customer support, and ensure platform security. This is an absolute commitment 4dyes3 to all our Malaysian members.

Yes, you have the right to request deletion of your personal data from 4dyes3. Submit your request to [email protected]. Please note, however, that certain categories of data cannot be deleted immediately for legal reasons — in particular, financial transaction records that must be retained for seven (7) years under Malaysia's Anti-Money Laundering laws (AMLA). Once the mandatory retention period has lapsed, all such data will be securely deleted. We will clearly inform you which data can be deleted right away and which must be retained temporarily.

When you close your account 4dyes3, we will initiate the data removal process immediately for all information that is not required to be retained by law. Your identity records and login credentials will be deleted within 30 days. Financial transaction records will be retained for seven (7) years as required under Malaysian law, then securely deleted. Your marketing data and preferences will be deleted immediately. You may request a report on data still held after account closure by contacting [email protected].

All financial transactions at 4dyes3 — whether deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks — are protected with SSL/TLS 256-bit encryption in transit. Your full bank account or credit card details are never stored in our system — we retain only the minimum information required, such as your bank name and the last four digits of your account number, for verification purposes. Actual payment processing is handled by payment processors holding internationally recognised financial security certification (PCI DSS).

Yes, absolutely. Every marketing email sent by 4dyes3 includes a clear "Unsubscribe" link at the bottom. Click that link to stop receiving marketing emails immediately. You can also manage your communication preferences directly in your account settings 4dyes3 or by contacting [email protected]. Please note that opting out of marketing emails does not affect your receipt of important transactional emails, such as deposit notifications, withdrawal updates, or account changes required for your security.

Privacy & Responsible Gaming at 4dyes3

We look after not just your data, but your overall well-being as a member 4dyes3.

Confidential Game History

Your gaming history at 4dyes3 is confidential information that will not be disclosed to any external party. It is used internally only to monitor gameplay patterns for responsible gaming purposes.

Deposit Limit Controls

Set daily, weekly or monthly deposit limits in your account settings 4dyes3. This limit data is stored securely and fully enforced by our system to protect your interests.

Support Available

If gaming starts to have a negative impact, contact Talian Kasih 15999 (free of charge, 24 hours) or visit Responsible Gaming us for further support resources.

Terms & Conditions 4dyes3 – Supplementing This Privacy Policy

This Privacy Policy should be read together with Terms & Conditions 4dyes3 which sets out the full terms and conditions governing use of the platform. Together, these two documents form the complete agreement between you and 4dyes3. Should any conflict arise between this Privacy Policy and the Terms & Conditions regarding personal data protection, this Privacy Policy shall prevail. Please contact us at [email protected] if you require further clarification.

Read Full Terms & Conditions

Your Data Is Safe. Your Experience Is Guaranteed at 4dyes3.

Join over 500,000 Malaysian members who have already placed their trust in 4dyes3 — an online entertainment platform that places your privacy, security, and enjoyment at the heart of everything we do.

Easy deposits via Touch 'n Go, DuitNow, GrabPay & more. Withdrawals within 5 minutes. SSL 256-bit data protection. 24/7 support in Bahasa Melayu.

Bahasa Melayu